Finances & Participants
Is 2E2E for-profit or charity?
2 Everything 2 Everywhere is non-profit. All profits after shipping and production costs will be donated to Red Canary Song and Asian Mental Health Collective.
Ordering / Order Changes
Will there be Leftover sales?
Depending on production, there may be leftover zines sold. We will not know if leftover sales are possible until all preorders have been fufilled and arrived to patrons.
Do you accept refunds?
Refunds may only be processed during the initial preorder period (until September 25th). Please email us at [email protected]
I'd like to change something in my order (address, name, etc). Who do I contact?
Please email us at [email protected] as soon as possible. We can only change orders in advance. Once orders have been shipped we cannot alter them.
I'd like to add more items to my order. Who do I contact?
Please email us at [email protected]. Requests can only be honored during the preorder period. Patrons may be issued a discount code for free/reduced shipping if applicable. Any items added will be mailed as one package with the original order.
Shipping
Where are you shipping from?
The United States of America.
Where do you ship?
We ship to the United States and its territories and most parts of the world.
Click here to see the most up to date list of countries we cannot mail to. We do not ship to Germany.
Will VAT be charged when I place my order?
No, we will not be collecting VAT on behalf of patrons. You may encounter additional fees after your package has been processed by your customs agency. These fees are the responsibility of the patron.
What happens to damaged or lost packages?
All packages are tracked but not insured.
2E2E mods will be responsible for replacing or refunding packages lost due to our negligance.
Example: Incorrect/missing items, defective merch caused by mishandling during packaging, address on the postal label not matching the address on the order.
2E2E mods will NOT be responsible for replacing or refunding packages due to neglience from postmen or patrons, or weather damage.
Example: Incorrect address inputted by patron, orders shipped to old addresses without patrons notifying our team in advance, mishandling or damage during transit.
For any additional questions, please email us at [email protected].